Contact Us
Have questions about DeepSeek V4? We're here to help! Reach out to us through any of the following channels.
Get In Touch
Email Support
For general inquiries and technical support:
Response time: 24-48 hours
Phone Support
Call our support team:
1-800-345-2677
Mon-Fri, 9 AM - 6 PM EST
Mailing Address
Phim1 LLC
16192 Coastal Highway
Lewes, DE 19958
USA
📋 Response Times & Availability
- Email: 24-48 hours (business days)
- Phone: Monday-Friday, 9 AM - 6 PM EST
- Urgent Issues: Contact via phone for immediate assistance
- Holiday Schedule: We observe standard US holidays
What We Can Help With
Our support team is ready to assist you with:
- Account setup and authentication
- Technical issues and troubleshooting
- Feature questions and guidance
- API integration support
- Billing and subscription inquiries
- Feedback and feature requests
- Partnership and business opportunities
Frequently Asked Questions
Our support team operates Monday through Friday, 9 AM to 6 PM EST. We respond to emails within 24-48 hours during business days. For urgent issues, please call 1-800-345-2677.
Email responses typically arrive within 24-48 hours during business days. Phone support during business hours receives immediate attention. We prioritize urgent technical issues.
If you discover a security vulnerability, please report it immediately to support@deepseek-v4.app with detailed information. We take security seriously and appreciate responsible disclosure.
Yes! For enterprise-level support, partnerships, and integration assistance, please contact our team. We can discuss customized solutions that meet your specific needs.
Absolutely. Contact us at support@deepseek-v4.app to schedule a meeting with our team. We're happy to discuss how DeepSeek V4 can benefit your organization.
We actively seek partnerships with complementary services and organizations. Contact us to discuss potential collaboration opportunities.
Feedback & Suggestions
We value your feedback and continuously work to improve DeepSeek V4. Whether you have suggestions, bug reports, or feature requests, please don't hesitate to reach out. Your input helps shape the future of our platform.
Privacy & Data Protection
Your privacy is important to us. When you contact us, your information is handled according to our Privacy Policy. We do not share your contact information with third parties without your consent.